Introduction

When you're in a position that requires you to gather so much disparate information from so many different sources you won't be able to synthesize it all unless you're genuinely seeking to listen and understand.

Tips and Tricks

• When you are listening, actually listen. Try to resist the urge to formulate a response.
• Try to maintain eye contact while someone is talking to you. This is becoming a lost art.

Recommendations

Skills You Need: Other Resources